About us

Your Partner in Independent Living and Support

TLC Aged Care Services, a beacon of exceptional support for the aged and disabled, extends its reach from Sydney to Southern Highlands. Our unwavering mission is to ensure everyone, without exception, receives the care they need to live independently and with unwavering dignity, providing a sense of security and confidence.

Vision

Our mission is to create a world where elderly individuals can easily access the services they need to achieve their goals. At TLC, we are committed to promoting elderly rights and advocating for the well-being of all community members.

Mission

TLC Aged Care is dedicated to providing personalised and reasonable support services to older people to facilitate access and successfully achieve their life goals.

Story

TLC Aged Care Services has served the community for almost 30 years, creating inclusive communities that celebrate diversity. Our team believes in embracing both similarities and differences.

AGED CARE
DISABILITY SERVICES
ALLIED HEALTH

WHY CHOOSE US

Exceptional Care,
Personalised for You

At TLC Aged Care Services, we are committed to providing our clients with the highest standard of care. Our dedicated team of carers, with their compassionate and professional approach, ensures that each client feels valued and understood. They uphold ethical principles, personal responsibility, and the law while promoting transparency, teamwork, and trust.

Personalised & Comprehensive Care

Our care prioritises personalised services, consistent support, trust, and informed choices.

Accessibility & Support

We provide free consultations, affordable pricing, and compassionate guidance for families.

Cultural Competence

Our diverse team speaks multiple languages, reflecting our commitment to cultural competence and inclusivity.

GET TO KNOW US

Meet Our Team

Yasser Zaki

Global CEO

Bilal El-Hayek

Community Liaison Manager

Islam Elkahki

Global COO

Laura Cowell

CEO of Australian Operations

Jeanette Boutros

Business Development & Relationship Manager

team-img

Milad Tawil

Community Care Coordinator

Mustafa Hamady

Service Manager

Ian Laurente

Clinical Manager

Donna White

I love the fact that I have carers that care.

Donna White
- Client
Jan

“I just want to thank you so very much for my service that I had this week. Joe the gardener did a wonderful job even though it started to rain and he got wet the yard looked great when I got home. And the cleaning lady was very very nice and I was really happy with her, she moved things and cleaned in places that my other cleaner never did, I am hoping to be able to have her back again. I’m so happy that we meet and started to talk about the services , and that I changed over to T.L.C . Thank you once again👍😀”

Jan
- Client